Telegram POW copy

On Memorial Day, An Old Briefcase Reveals a Remarkable History

Roughly fifteen years ago I found a nondescript briefcase in the basement of my mom’s house with a sticker just under the handle that read, “My War.” 

Inside the briefcase was an amazingly well-preserved archive of letters, military paperwork, newspaper clipping, sketches and photos from my grandfather’s service in World War II. At the time, I spent months pouring over the collection, and carefully scanned in every page. 

My grandfather, Al Atkins, was shot down over Germany in November of 1944. He was able to parachute to safety before being taken as a prisoner of war. The collection of his military papers includes the original Western Union telegrams his wife received when his plane was shot down and when he was confirmed as a prisoner of war. Those two are dated three months apart.

Imagine what his family must have felt during those three months. The immense weight of the unknown.  Continue reading

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From Troll Whispering to Community Building: Practical Lessons in Engagement from ProPublica, WNYC and WFMU

Last month, as part of the Innovating Local News summit hosted by the NJ News Commons and the Center for Cooperative Media at Montclair State University, I moderated a panel with Amanda Zamora of ProPublica, Jim Schachter of WNYC and Ken Freedman of WFMU, looking at how their organizations have sought to build community around the news.

The focus of the panel was on moving newsrooms beyond narrow definitions of both “community” and “engagement.” While social media is a core part of many outreach efforts, this panel focused on how we can move beyond Facebook and Twitter to engage people in deeper ways on and offline.

Here are some takeaways from the panel – with lots of links to tools and examples.

Why Invest in Community Engagement?

Community building is complex and resource intensive, so before newsrooms develop a project they should by clear about why they are engaging their community and what their goals are. The panelists described three overarching ways that community engagement can strengthen media and news organizations:

  • Build capacity: Your community can help you do things you can’t do yourself. Amanda Zamora pointed to projects like ProPublica’s Free the Files project which helped journalists scour more than 17,000 campaign finance PDFs for critical data. Jim Schachter talked about the WNYC Cicada Project which taught people to build soil temperature sensors and track the spread of the 17-year cicada across the North East. At WFMU the audience can annotate live-playlists adding their own images, facts and links to each song, building a vast knowledge base around the music they play.
  • Build value: By inviting people into your work, you also make your work more central to people’s lives. When people have invested in a story or project, it helps build “sweat equity” in the organization. WFMU actively asks their community to help them fundraise with embeddable fundraising widgets. WNYC is currently running a sleep project that is providing people a platform to track their sleep and advice on getting more rest. Finally, Zamora of ProPublica talked about the way people see their stories, values, contributions reflected in ProPublica’s reporting and how that helps build affinity.

In many cases, the goal of these engagement efforts was not to cultivate more donors or raise money, but in the end, building capacity, trust and value are all critical to developing sustainable newsrooms. No matter what your business model is, you need to cultivate a deep connection to your community if you are going to survive. Continue reading

Journalism Will Rise and Fall With Its Communities

Creating a sustainable future for journalism will demand an entirely new approach to building community around the news.

Two stories from the past week drive that point home.

First the Good News

Mathew Ingram at Gigaom has a great profile of the Dutch crowd-funded journalism site De Correspondent, which brings in almost $2 million a year in subscriptions. Drawing on a piece in Fast Company, Ingram highlights how De Correspondent builds community:

  • It considers reader comments as contributions and values them as part of an ongoing dialogue.
  • It holds editorial meetings in the community, reaching out to different demographics and stakeholders.
  • It encourages people to subscribe to individual authors, and creates opportunities for journalists and communities to debate and discuss the news, building personal relationships beyond the brand.

“One of the key principles behind De Correspondent,” Ingram writes, “is that the news outlet and its community of readers are two parts of one thing, not just a seller on one side and a consumer on the other.”

Now the Bad News

The nonprofit journalism world includes a few big newsrooms funded by a few wealthy individuals. This model works when a major donor gives a new journalism organization the stability and safety to experiment and develop new revenue streams. But it can also go wrong: The Global Mail, one of Australia’s great nonprofit experiments, may be closing its doors because its primary funder is bowing out.

It was only two years ago that Internet entrepreneur Graeme Wood pledged five years of support, totaling over $10 million, but his priorities shifted and he decided to support a different publication.  And while the Global Mail has a dedicated readership, it hasn’t been able to cultivate the community investment it needs to diversify its funding. Continue reading

Remembering Bill Coperthwaite

When my wife and I got married my friend, John Saltmarsh, gave us two hand carved wooden spoons and a book called “The Handmade Life.” The spoons were carved by the book’s author, Bill Coperthwaite.

Ten years later, as 2013 was coming to a close, I found out from John that Bill had died in a car accident not far from his home in Maine.

Bill’s book occupies a special place in my heart, and on my bookshelf. I keep it in a small pile of books in our living room, books that I go back to often for advice, for grounding, and for inspiration. Bill was a pioneer in popular education and homesteading, living close to the land and thinking always about how to build more resilient and connected communities. Continue reading

Fighting for Our Rights to Connect and Communicate in 2014

In my first months on the job here at Free Press I traveled to Chicago and did a bunch of workshops all over the city about media consolidation. I was pretty new to media policy issues, and spent most of the time listening to community members talk about why the media was a life and death issue for them.

I listened to them talk about not hearing anyone who sounded like them on the radio, not seeing any issues that they were struggling with in the newspapers, and constantly seeing their community misrepresented on the evening news.

But I also heard from amazing organizers working in youth radio, journalists who were helping residents start their own newspaper, and digital activists working to connect more people to high-speed Internet access.

These are the stories that still motivate me today. These are the kinds of stories that inspire a lot of the work we do here at Free Press. And I’m lucky to work with an incredible team of people everyday, who inspire me with their passion, smarts and tireless work.

Free Press has been at this for ten years, and I believe this is a turning point. We’ve had one of our most successful years ever, but we have much bigger plans. Some of our biggest fights to defend press freedom and Internet freedom are ahead of us. Continue reading

The Need for Listening and Empathy in Journalism

Two recent blog posts raise this question: Just how often do news organizations actually listen to their communities?

In his post, former News & Record editor John Robinson argues that his paper doesn’t dedicate time or resources to the issues he and many other readers face on a daily basis. And the News & Record isn’t unusual. In fact, Robinson says this problem isn’t limited to newspapers: “TV news has the same news diet,” he writes, “and it’s not in touch with mine.”

In a response to Robinson, Kevin Anderson notes that many newsrooms are “subsisting on the fumes cast off by official life: crime, council meetings and planned events.” They’re spending much less time, Anderson says, on “the lived experience of their communities.”

Being Zoned Out of the News

This debate reminded me of a talk that longtime editor Tom Stites gave at UMass Amherst in 2006. “Why is it that less-than-affluent Americans are being zoned out of serious reporting?” Stites asked.

Stites noted at the time that newspapers were increasingly aiming to serve the audiences that advertisers want to reach. “Is there any wonder that less affluent Americans have abandoned newspapers and are angry at the press?” Stites asked. “They’ve abandoned newspapers … because the newspapers have abandoned them.” Continue reading

Ethics for Anyone Who Commits Acts of Journalism

Right now there are three major efforts under way to rethink journalism ethics for our changed media landscape. The Online News Association and the Society for Professional Journalists have both launched ethics discussions with their members, and the Poynter Institute recently published a major book on “The New Ethics of Journalism.”

Poynter is using the occasion of the book to jump-start a broader conversation about truth and trust in the 21st century, the first event of which happened this week in New York City. Sponsored by PBS MediaShift, craigconnects, the Ford FoundationAmerican University’s School of Communication and NewsCred, the event featured a panel of journalists and academics from the New York Times, BuzzFeed, Huffington Post, NYU, AP, and the Seattle Times. There were some great discussions on sponsored content, the nature of truth versus facts, and the intersection of reporting, opinion and activism. But I won’t get into those here. Instead, I want to talk about the one theme that seemed to undergird the entire evening: journalism’s relationship with its community.

One of the most important points of the evening was made by Mark Glaser of PBS MediaShift in his opening remarks. He said, “These are not ethics for journalists, but ethics for anyone who commits acts of journalism.” And indeed, Kelly McBride and Tom Rosenstiel, the editors of the new Poynter book, have worked hard to think about an ethical framework that can be relevant and meaningful to the wide array of people who are participating in journalism today.

Rosenstiel echoed this point later in the evening when he argued that today ethics has to be embedded in every piece of journalism, not just a set of values ascribed to by a newsroom or organization. The way content spreads online means that journalism is often disconnected from its source so we can’t rely on brands to establish trust with the reader. Audiences need to see, within the journalism itself, why this piece is worthy of trust and how it reflects ethical reporting. This is why Rosenstiel and McBride put more emphasis in their new book on transparency over independence, a decision which itself has sparked some useful debate. Continue reading