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Why newsrooms should train their communities in verification, news literacy, and eyewitness media

If newsrooms want to help stem the spread of misinformation online and get access to better eyewitness media they should embrace community engagement.

Bringing communities into the news process is a powerful way to spread journalistic values, train residents on reporting processes and foster user generated content that is more useful for newsrooms. Newsrooms are well positioned to become participatory journalism laboratories, helping more people navigate, verify and create powerful stories online and via social media.

Last month after a teen in McKinney, Texas, captured eyewitness video of a police officer pulling a gun on black teens and and pinning a young woman to the ground, On The Media produced the “Breaking News Consumer Handbook: Bearing Witness Edition.” The handbook consisted of a simple image with 11 bullet points on it outlining important legal, safety, ethical and technological advice for people who find themselves recording police activity and breaking news. It does a superb job breaking down these complex issues into something that is approachable and relevant to most people. Continue reading

Photo by Osvaldo Gago on Flickr.

New Collaboration Focuses on Building Verification Resources for Journalists and Citizens

I’m excited to be joining the First Draft Coalition, which launches today.

The coalition brings together leading organizations and individuals working in verification and eyewitness media to create new tools, resources and trainings for journalists and the public.

Here is a bit more detail from the announcement.

Our founding members, from different organisations and projects, are each dedicated to raising awareness and improving standards around the use of content sourced from the social web. They are BellingcatEyewitness Media HubEmergentMeedanReported.lyStoryful and Verification Junkie. Our aim is to open up the conversation around the use of eyewitness media in news reporting with a strong focus on ethics, verification, copyright and protection, and we want to reach and hear from everyone in the journalism community, including students, lecturers, local reporters and international editors.

The ethics and practices surrounding social media journalism and covering breaking news online are still emerging. As new platforms abound, new forms of eyewitness media emerge, raising novel questions for newsrooms and journalists. In times of crisis our communities are turning to social media for critical and trustworthy information, and increasingly, they want and need ways to assess the validity of what they find there. Continue reading

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Building Journalism With Community Starts With Building Trust

In early 2015 I wrote a post about why journalists should focus on building the future of news with communities, not just for them. I’m following up on that post with a series of profiles of people trying to embody this community-first approach.

Profile One: Jeremy Hay and EPA Now

Jeremy Hay is a Knight Journalism Fellow at Stanford University who has been covering local news from San Francisco’s Tenderloin district to Sonoma County for more than two decades. Before getting started in journalism Hay worked as a tenant organizer, union staff member and house cleaner in New York City.

Through his fellowship Hay is exploring how journalists can build on “the native talents in low-income communities to create their own source of media coverage” But when I sat down with Hay in San Mateo, California, last month it was clear that he didn’t want to just build on those talents, he wanted to build with the community. His first project is designing a local news service with residents in East Palo Alto, but Hay hopes he can take what he learns there and extrapolate it out to help other communities develop their own media infrastructure.

It is still early but Hay has already learned some valuable lessons about building with community, not for it.  Continue reading

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Je Suis Charlie: Defending Freedom of Expression Depends on All of Us

When I heard about the attack on the offices of Charlie Hebdo I was speechless. I have been writing about press freedom and violence against journalists for half a decade, but in the wake of these killings words failed me.

Words did not fail others however.

Within an hour of hearing about the attack I saw the hashtag #JeSuisCharlie gaining traction online. A few hours after that, journalists in newsrooms around the globe began posting pictures of themselves holding Je Suis Charlie signs. And by that night people were in the streets from Paris to San Francisco chanting “Je Suis Charlie.” Continue reading

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The Best Online Storytelling and Journalism of 2014

Each year I post a round-up of the best online journalism of the year. Below you will find links to more than 30 amazing, immersive journalism projects that caught my attention in 2014. But each year, my readers augment the list with their own favorites.

In 2012, the list included a lot of stunning visuals and designs that wove together text, audio, images and videos. That year, many of the innovations focused on how stories could be displayed online (think Snow Fall). In 2013, the projects tended to be more data driven and participatory.

This year new digital tools and networks seemed to influence every aspect of the storytelling process. From sensors to structured journalism, crowdsourcing to podcasting, new modes of journalism that have been emerging over the last decade took huge strides forward this year. Communities of practice grew up around new models of storytelling to formalize norms, grapple with ethical and technical questions and tackle issues of sustainability.

Unlike past lists, this year I’m grouping stories around key themes. I’ve also included new organizations and storytelling strategies in addition to great individual stories. Please add your own favorites in the comments or make the case for other trends you think defined online storytelling in 2014.

1) The Year Audio Went Viral

There was one story that didn’t fit well in my categories, but was also impossible to not include in my round-up this year: Serial. If you only listened to Serial then you missed a lot of great aspects of the story which were only available on the podcast’s website in blog posts, source documents, maps and more. Serial got so popular, so quick, Slate even created a meta podcast about the podcast.

But Serial is only part of a larger story about the resurgence of podcasts as digital audio gets woven deeply into the web, mobile phones and car radios. 2014 was also the year that Alex Blumberg created an addictive podcast about launching his new start-up (which produces podcasts). It was also the year that the podcast network Radiotopia raised $620,000 on Kickstarter, promising to reinvent public radio. There were so many good stories from the podcasts that make up Radiotopia this year that I couldn’t pick just one — go, listen, subscribe and support them.

Continue reading

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10 Crowdfunding Lessons From The Radiotopia Kickstarter Campaign

The Radiotopia Kickstarter campaign comes to a close today after raising more than $600,000 from nearly 22,000 fans.

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The success of a campaign like this is a complex alchemy of passion, mission, timing and tenacity. There are a million things you can’t control, good and bad surprises abound. And yet, over the last month the Radiotopia team has run a superb and engaging campaign. Anyone thinking about crowdfunding for their project – regardless of what platform you choose — should study what the team at PRX and Radiotopia did.

Here are ten lessons from Radiotopia’s Kickstarter Campaign:

1) Sell the values, not the thing.

The Radiotopia campaign was never about just supporting some podcasts, it was about “remaking public media.” The Radiotopia team always led with the values and vision they were bringing to the table. This is especially important for mission-driven crowdfunding efforts like journalism and documentary projects, but even with gadgets or other products, crowdfunding tends to be about selling a story not a thing. “It’s not just an amazing group of podcasts, it’s an amazing group of people” writes Roman Mars on the campaign’s homepage. “Radiotopia is bringing a listener-first, creator-driven ethos to public radio.” The team was explicit about tapping into their audience’s values – a love of storytelling and public media – and made it clear how a donation wouldn’t just fund a podcast, it would help you feed your passion.

2) This isn’t just a fundraiser, it is a friend-raiser.

Kickstarter campaigns are about raising money. But that’s not all they accomplish. The best campaigns become a locus of attention and activity for a passionate group of people to come together and support a shared vision. The Radiotopia crew understood this, and they made their campaign as much about making friends as it was about making money. Early on in the campaign Roman Mars introduced one of the campaign’s key goals: To reach 20,000 donors. Yes, that goal carried with it a financial challenge from a corporate sponsor, but what was more important for the longterm sustainability of the collective, is that it presented an opportunity to introduce Radiotopia to legions of new people (and to turn current fans into donors, even if only at $1 each). One of the campaign rewards was even a chance to be connected with other fans as pen pals. The best Kickstarter campaigns are not just financial investments, but also investments in relationships between creators and their community. Continue reading